Is another version of Office already installed on this computer? If so, uninstall other versions and try again.Does the computer or device have other problems such as wifi issues or malware? Resolve the other problems, and try again with Office.Do you see an error message "You can only install Office on a PC or Mac"? In the portal check whether "Office" or "Phone & tablet" is selected at the left of the page.Is the device supported? Office 365 is available for Mac, Windows, iPhone, iPad, and Android phones and tablets.Retirees and graduates do not retain eligibility for Office 365 when they leave the U.Students, faculty and staff who leave the U will lose Office eligibility within a few days after they leave.
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